:root {
  --ink: #17324d;
  --ink-soft: #476175;
  --paper: #f5f7f8;
  --surface: #ffffff;
  --line: #dfe6ea;
  --primary: #315b7d;
  --primary-dark: #23455f;
  --teal: #2f7d64;
  --amber: #c3822c;
  --violet: #705e9a;
  --danger: #a15353;
  --shadow: 0 12px 32px rgba(23, 50, 77, .08);
  --radius: 16px;
}

* { box-sizing: border-box; }
body { color: var(--ink); background: var(--paper); font-family: Inter, ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif; }
a { color: var(--primary); text-decoration: none; }
a:hover { color: var(--primary-dark); }
.btn { border-radius: 9px; font-weight: 650; }
.btn-primary { background: var(--primary); border-color: var(--primary); }
.btn-primary:hover, .btn-primary:focus { background: var(--primary-dark); border-color: var(--primary-dark); }
.btn-success { background: var(--teal); border-color: var(--teal); }
.form-control, .form-select { border-color: #cfd9df; border-radius: 9px; min-height: 42px; }
.form-control:focus, .form-select:focus { border-color: #7293ab; box-shadow: 0 0 0 .2rem rgba(49, 91, 125, .14); }
.form-label { color: var(--ink-soft); font-size: .85rem; font-weight: 700; }
.app-navbar { background: var(--ink); box-shadow: 0 4px 20px rgba(23, 50, 77, .18); min-height: 68px; }
.app-navbar .navbar-brand, .app-navbar .nav-link { color: rgba(255,255,255,.82); }
.app-navbar .navbar-brand { display: flex; align-items: center; gap: 10px; font-weight: 750; color: white; margin-right: 28px; }
.app-navbar .nav-link { border-radius: 8px; margin: 0 2px; padding: .55rem .75rem; }
.app-navbar .nav-link:hover, .app-navbar .nav-link:focus { background: rgba(255,255,255,.08); color: white; }
.app-navbar .navbar-toggler { background: white; border: 0; }
.brand-mark { width: 34px; height: 34px; border-radius: 10px; display: inline-grid; place-items: center; background: #dfeeed; color: var(--ink); font-weight: 850; font-size: .78rem; letter-spacing: .03em; }
.role-pill { color: #d7e6eb; background: rgba(255,255,255,.1); border: 1px solid rgba(255,255,255,.12); border-radius: 999px; padding: .25rem .6rem; font-size: .74rem; }
.user-link { max-width: 190px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.app-main { padding: 34px clamp(18px, 3vw, 48px) 80px; max-width: 1680px; margin: 0 auto; }
.message-stack { position: fixed; right: 24px; top: 84px; z-index: 1080; width: min(430px, calc(100vw - 32px)); }
.message-stack .alert { box-shadow: var(--shadow); }
.page-header { display: flex; justify-content: space-between; align-items: flex-end; gap: 24px; margin-bottom: 28px; }
.page-header h1 { font-size: clamp(1.8rem, 3.4vw, 2.65rem); line-height: 1.08; letter-spacing: -.035em; margin: 2px 0 8px; }
.page-header p:not(.eyebrow) { color: var(--ink-soft); margin: 0; }
.eyebrow { color: var(--teal); text-transform: uppercase; letter-spacing: .11em; font-size: .72rem; font-weight: 800; margin: 0 0 6px; }
.header-actions { display: flex; flex-wrap: wrap; gap: 9px; align-items: center; }
.header-actions form { margin: 0; }
.page-narrow { max-width: 760px; margin: 0 auto; }
.panel { background: var(--surface); border: 1px solid var(--line); border-radius: var(--radius); padding: clamp(18px, 2.5vw, 28px); box-shadow: 0 4px 18px rgba(23, 50, 77, .045); }
.panel-heading { display: flex; justify-content: space-between; align-items: flex-start; gap: 16px; margin-bottom: 20px; }
.panel-heading h2 { font-size: 1.25rem; margin: 0; }
.metric-grid { display: grid; grid-template-columns: repeat(4, 1fr); gap: 16px; margin-bottom: 24px; }
.metric-grid-small { grid-template-columns: repeat(3, minmax(0, 260px)); }
.metric-card { background: var(--surface); border: 1px solid var(--line); border-radius: var(--radius); padding: 22px; position: relative; overflow: hidden; min-height: 142px; }
.metric-card::before { content: ""; position: absolute; inset: 0 auto 0 0; width: 4px; background: var(--accent); }
.metric-card span, .metric-card small { display: block; color: var(--ink-soft); }
.metric-card span { font-weight: 700; font-size: .86rem; }
.metric-card strong { display: block; font-size: 2.25rem; line-height: 1; margin: 18px 0 8px; letter-spacing: -.04em; }
.metric-card small { font-size: .76rem; }
.accent-blue { --accent: var(--primary); }.accent-teal { --accent: var(--teal); }.accent-amber { --accent: var(--amber); }.accent-violet { --accent: var(--violet); }
.dashboard-grid { display: grid; grid-template-columns: minmax(0, 1.15fr) minmax(340px, .85fr); gap: 22px; margin-top: 22px; align-items: start; }
.detail-grid { display: grid; grid-template-columns: minmax(0, 1.5fr) minmax(290px, .5fr); gap: 22px; align-items: start; }
.quick-grid { display: grid; grid-template-columns: repeat(2, 1fr); gap: 12px; }
.quick-grid a { display: flex; align-items: center; gap: 12px; padding: 16px; background: #f7f9fa; border: 1px solid var(--line); border-radius: 12px; font-weight: 700; }
.quick-grid i { width: 34px; height: 34px; display: grid; place-items: center; color: var(--primary); background: #e6eef3; border-radius: 9px; }
.handling-total { border-top: 1px solid var(--line); margin-top: 22px; padding-top: 20px; display: flex; align-items: center; justify-content: space-between; }
.handling-total span { color: var(--ink-soft); }.handling-total strong { font-size: 1.4rem; font-variant-numeric: tabular-nums; }
.timeline { display: grid; gap: 2px; }
.timeline-item { display: grid; grid-template-columns: 16px 1fr; gap: 10px; padding: 9px 0; }
.timeline-dot { width: 9px; height: 9px; border-radius: 50%; background: var(--teal); margin-top: 6px; box-shadow: 0 0 0 4px #e8f1ee; }
.timeline-item p { margin: 2px 0; color: var(--ink-soft); }.timeline-item small { color: #758896; }
.appointment-row { display: grid; grid-template-columns: 100px 1fr; gap: 15px; align-items: center; padding: 13px 0; border-top: 1px solid var(--line); color: var(--ink); }
.appointment-row:first-of-type { border-top: 0; }.appointment-row time { font-size: .73rem; color: var(--ink-soft); }.appointment-row time strong { display: block; color: var(--primary); font-size: 1rem; }.appointment-row div span { display: block; color: var(--ink-soft); font-size: .82rem; }
.empty-state { text-align: center; color: var(--ink-soft); padding: 42px 20px !important; }.empty-state.compact { padding: 18px !important; }.empty-state > i { display: block; font-size: 2rem; margin-bottom: 12px; color: #88a0b1; }
.filter-bar { display: flex; align-items: end; flex-wrap: wrap; gap: 10px; margin-bottom: 18px; }.filter-bar > div { min-width: 180px; }.filter-bar > .flex-grow-1 { min-width: 260px; }
.table { --bs-table-bg: transparent; margin-bottom: 0; }.table thead th { color: var(--ink-soft); text-transform: uppercase; letter-spacing: .055em; font-size: .68rem; border-bottom-width: 1px; white-space: nowrap; }.table tbody td { border-color: #edf1f3; padding-top: .85rem; padding-bottom: .85rem; }.table small { color: var(--ink-soft); }.table-primary-link { color: var(--ink); font-weight: 750; display: block; }.lead-table td > small, .lead-table td > span { display: block; }.checkbox-cell { width: 34px; }
.status-badge { display: inline-flex; align-items: center; width: fit-content; border-radius: 999px; padding: .28rem .58rem; font-size: .71rem; font-weight: 750; background: #e8edf0; color: #586974; white-space: nowrap; }
.status-new, .status-ready, .status-scheduled { background: #e4edf4; color: #315b7d; }.status-in_progress, .status-follow_up { background: #fff0d9; color: #8b5a18; }.status-completed, .status-published { background: #e4f1ed; color: #25644f; }.status-archived, .status-cancelled { background: #eaedef; color: #606d75; }.status-no_show { background: #f4e4e4; color: #8d4444; }
.bulk-toolbar { position: sticky; top: 76px; z-index: 20; background: #eaf0f4; border: 1px solid #cad8e1; border-radius: 12px; margin-bottom: 14px; padding: 10px 14px; display: flex; gap: 12px; align-items: center; }.bulk-toolbar[hidden] { display: none; }.bulk-toolbar .form-select, .bulk-toolbar .select2-container { width: min(320px, 50vw) !important; margin-left: auto; }
.card-grid { display: grid; grid-template-columns: repeat(3, minmax(260px, 1fr)); gap: 18px; }.catalog-card { background: white; border: 1px solid var(--line); border-radius: var(--radius); padding: 22px; position: relative; transition: transform .18s ease, box-shadow .18s ease; }.catalog-card:hover { transform: translateY(-3px); box-shadow: var(--shadow); }.catalog-card h2 { font-size: 1.15rem; margin: 24px 0 8px; }.catalog-card p { color: var(--ink-soft); min-height: 48px; }.catalog-meta { border-top: 1px solid var(--line); padding-top: 14px; display: flex; justify-content: space-between; color: var(--ink-soft); font-size: .74rem; }.icon-tile { width: 42px; height: 42px; display: grid; place-items: center; background: #e6f0ee; border-radius: 12px; color: var(--teal); font-size: 1.1rem; }
.designer-toolbar { background: #eaf0f4; border: 1px solid #d0dce3; border-radius: 13px; padding: 12px 16px; display: flex; justify-content: space-between; align-items: center; gap: 16px; margin-bottom: 18px; }.designer-toolbar > div { display: flex; gap: 10px; align-items: center; }.designer-toolbar small { color: var(--ink-soft); }.designer-toolbar .select2-container { min-width: 190px; }
#questionnaire-designer { display: grid; gap: 16px; }.designer-section { background: white; border: 1px solid var(--line); border-radius: var(--radius); overflow: hidden; }.designer-section.dragging, .designer-question.dragging { opacity: .48; }.designer-section > header { display: flex; align-items: flex-start; gap: 12px; padding: 18px 20px; background: #f9fafb; border-bottom: 1px solid var(--line); }.designer-section h2 { font-size: 1.1rem; margin: 0 0 3px; }.designer-section p { color: var(--ink-soft); margin: 0; font-size: .85rem; }.drag-handle { color: #8295a2; cursor: grab; padding: 2px; }.designer-actions { display: flex; gap: 4px; align-items: center; }.designer-actions form { display: inline; }.question-list { padding: 4px 20px; }.designer-question { display: flex; align-items: flex-start; gap: 12px; padding: 16px 0; border-bottom: 1px solid #edf1f3; }.designer-question:last-child { border-bottom: 0; }.question-number { display: grid; place-items: center; flex: 0 0 28px; height: 28px; border-radius: 8px; background: #e8eef2; color: var(--primary); font-size: .75rem; font-weight: 800; }.question-meta { display: flex; gap: 8px; flex-wrap: wrap; margin-top: 6px; color: var(--ink-soft); font-size: .75rem; }.required-label { background: #f6e7e7; color: #8b4444; border-radius: 999px; padding: .15rem .4rem; font-size: .65rem; margin-left: 6px; vertical-align: middle; }.option-preview { display: flex; flex-wrap: wrap; gap: 5px; margin-top: 9px; }.option-preview span { background: #f0f3f5; border-radius: 999px; padding: .22rem .5rem; font-size: .7rem; }.designer-section > footer { padding: 13px 20px; background: #fbfcfc; border-top: 1px solid var(--line); font-weight: 700; }
.lead-summary-grid { display: grid; grid-template-columns: repeat(2, 1fr); gap: 19px 24px; }.lead-summary-grid > div span, .lead-facts span { display: block; color: var(--ink-soft); font-size: .7rem; text-transform: uppercase; letter-spacing: .06em; font-weight: 750; margin-bottom: 4px; }.lead-summary-grid strong { font-size: .92rem; }.lead-summary-grid .summary-wide { grid-column: 1 / -1; }.lead-facts { display: grid; gap: 22px; }.lead-facts > div { padding-bottom: 18px; border-bottom: 1px solid var(--line); }.lead-facts > div:last-child { border: 0; padding-bottom: 0; }.lead-facts strong, .lead-facts small { display: block; }
.processing-shell { display: grid; grid-template-columns: minmax(320px, .8fr) minmax(560px, 1.4fr); gap: 22px; align-items: start; }.processing-lead { background: white; border: 1px solid var(--line); border-radius: var(--radius); padding: 24px; position: sticky; top: 92px; }.processing-lead-header { display: flex; justify-content: space-between; align-items: flex-start; gap: 16px; border-bottom: 1px solid var(--line); margin-bottom: 22px; padding-bottom: 18px; }.processing-lead h1 { font-size: 1.4rem; margin: 0; }.live-timer { display: grid; grid-template-columns: 9px 1fr; column-gap: 7px; color: var(--ink-soft); font-size: .67rem; text-transform: uppercase; letter-spacing: .05em; }.live-timer strong { grid-column: 2; color: var(--ink); font-size: 1.12rem; font-variant-numeric: tabular-nums; }.pulse { width: 8px; height: 8px; border-radius: 50%; background: var(--teal); margin-top: 4px; box-shadow: 0 0 0 0 rgba(47,125,100,.5); animation: pulse 1.8s infinite; }@keyframes pulse { 70% { box-shadow: 0 0 0 7px rgba(47,125,100,0); } }.mobile-summary-toggle { display: none; }.questionnaire-runner { display: grid; gap: 18px; }.runner-heading { display: flex; justify-content: space-between; align-items: end; }.runner-heading h2 { margin: 0; }.save-indicator { color: var(--teal); font-size: .78rem; }.save-indicator.saving { color: var(--amber); }.save-indicator.error { color: var(--danger); }.runner-section { background: white; border: 1px solid var(--line); border-radius: var(--radius); overflow: hidden; }.runner-section > header { display: flex; gap: 13px; padding: 20px 24px; background: #f8fafb; border-bottom: 1px solid var(--line); }.runner-section > header > span { flex: 0 0 34px; height: 34px; display: grid; place-items: center; background: var(--ink); color: white; border-radius: 9px; font-size: .75rem; font-weight: 800; }.runner-section h3 { font-size: 1.08rem; margin: 0; }.runner-section header p { color: var(--ink-soft); margin: 3px 0 0; }.runner-question { padding: 22px 24px; border-bottom: 1px solid #edf1f3; }.runner-question:last-child { border-bottom: 0; }.runner-question > label { display: block; font-weight: 750; margin-bottom: 9px; }.answer-error { color: var(--danger); font-size: .75rem; min-height: 0; margin-top: 5px; }.choice-buttons { display: flex; gap: 10px; }.choice-buttons label { position: relative; }.choice-buttons input { position: absolute; opacity: 0; pointer-events: none; }.choice-buttons span { display: block; min-width: 105px; padding: 10px 18px; border: 1px solid #ccd8de; border-radius: 10px; text-align: center; cursor: pointer; }.choice-buttons input:checked + span { background: #e2f0ec; color: #205e4a; border-color: #6ea38f; box-shadow: 0 0 0 2px rgba(47,125,100,.1); }.choice-buttons input:focus-visible + span { outline: 3px solid rgba(49,91,125,.25); }.multi-choices { display: flex; flex-wrap: wrap; gap: 8px; }.multi-choices label { display: flex; gap: 7px; align-items: center; border: 1px solid #d4dde2; border-radius: 9px; padding: 8px 11px; cursor: pointer; }.processing-actions { position: sticky; bottom: 14px; z-index: 30; background: rgba(255,255,255,.94); border: 1px solid #d5e0e5; backdrop-filter: blur(10px); border-radius: 14px; box-shadow: var(--shadow); margin: 24px 0 0 auto; padding: 11px 13px; width: calc((100% - 22px) * .637); display: flex; justify-content: space-between; gap: 10px; }.processing-actions > div { display: flex; gap: 8px; }
.privacy-note { display: flex; gap: 12px; background: #edf5f2; color: #255e4d; border-radius: 12px; padding: 14px; margin: 18px 0; }.privacy-note i { font-size: 1.25rem; }.privacy-note span { display: block; font-size: .8rem; }.mapping-grid { display: grid; grid-template-columns: repeat(2, 1fr); gap: 10px; }.mapping-row { display: grid; grid-template-columns: minmax(120px, 1fr) 20px minmax(170px, 1.3fr); align-items: center; gap: 10px; background: white; border: 1px solid var(--line); border-radius: 12px; padding: 12px 14px; }.mapping-row > div:first-child span { display: block; color: var(--ink-soft); font-size: .68rem; }.mapping-row > i { color: #8a9aa5; }.preview-table { max-height: 440px; }.preview-table th { position: sticky; top: 0; background: white !important; }.detail-list { display: grid; gap: 0; margin: 0; }.detail-list > div { display: grid; grid-template-columns: 160px 1fr; gap: 16px; border-bottom: 1px solid var(--line); padding: 10px 0; }.detail-list > div:last-child { border: 0; }.detail-list dt { color: var(--ink-soft); font-weight: 650; }.detail-list dd { margin: 0; overflow-wrap: anywhere; }
.calendar-filter { display: flex; align-items: center; gap: 14px; margin-bottom: 14px; padding: 12px 16px; }.calendar-filter label { font-weight: 700; }.calendar-filter .select2-container { width: min(360px, 60vw) !important; }.calendar-panel { min-height: 680px; }.fc { --fc-button-bg-color: var(--primary); --fc-button-border-color: var(--primary); --fc-button-hover-bg-color: var(--primary-dark); --fc-button-hover-border-color: var(--primary-dark); --fc-button-active-bg-color: var(--ink); font-size: .88rem; }.fc .fc-toolbar-title { font-size: 1.25rem; }.fc .fc-button { border-radius: 8px !important; }.appointment-hero { display: grid; grid-template-columns: 130px 1fr; gap: 28px; }.appointment-date { background: var(--ink); color: white; border-radius: 14px; display: flex; flex-direction: column; align-items: center; justify-content: center; min-height: 180px; }.appointment-date span { text-transform: uppercase; letter-spacing: .12em; }.appointment-date strong { font-size: 3.2rem; line-height: 1.1; }.appointment-date small { opacity: .7; }.appointment-time { font-size: 1.4rem; font-weight: 750; color: var(--primary); }
.auth-shell { min-height: 100vh; background: radial-gradient(circle at 15% 20%, #dceae8 0, transparent 34%), radial-gradient(circle at 90% 80%, #dce5eb 0, transparent 34%), #f4f6f7; }.auth-main { min-height: 100vh; display: grid; place-items: center; padding: 28px 16px; }.auth-card { width: min(440px, 100%); background: white; border: 1px solid var(--line); box-shadow: 0 24px 70px rgba(23,50,77,.13); border-radius: 20px; padding: clamp(24px, 5vw, 40px); }.auth-brand { display: flex; align-items: center; gap: 10px; font-weight: 800; margin-bottom: 32px; }.auth-card h1 { font-size: 2rem; letter-spacing: -.035em; }.auth-card .btn { min-height: 45px; }.auth-link { display: block; text-align: center; margin-top: 18px; font-size: .86rem; }
.select2-container { max-width: 100%; }.select2-container--default .select2-selection--single { min-height: 42px; border: 1px solid #cfd9df; border-radius: 9px; padding: 6px 34px 6px 8px; }.select2-container--default .select2-selection--single .select2-selection__arrow { height: 40px; }.select2-container--default .select2-selection--multiple { min-height: 42px; border-color: #cfd9df; border-radius: 9px; }.select2-dropdown { border-color: #cfd9df; border-radius: 9px; overflow: hidden; box-shadow: var(--shadow); }.select2-search__field { outline: 0; }.offcanvas .mobile-nav { display: grid; align-content: start; gap: 4px; }.mobile-nav > a { padding: 10px 12px; border-radius: 8px; font-weight: 650; }.mobile-nav > a:hover { background: #edf2f5; }

@media (max-width: 1100px) {
  .metric-grid { grid-template-columns: repeat(2, 1fr); }
  .card-grid { grid-template-columns: repeat(2, 1fr); }
  .processing-shell { grid-template-columns: 330px 1fr; }
  .processing-actions { width: calc(100% - 352px); }
}
@media (max-width: 820px) {
  .app-main { padding-top: 24px; }
  .page-header { align-items: flex-start; flex-direction: column; }
  .dashboard-grid, .detail-grid { grid-template-columns: 1fr; }
  .processing-shell { grid-template-columns: 1fr; }
  .processing-lead { position: static; }
  .mobile-summary-toggle { display: block; margin: -4px 0 14px; }
  .lead-data-collapse:not(.show) { display: none; }
  .processing-actions { width: 100%; bottom: 8px; }
  .mapping-grid { grid-template-columns: 1fr; }
  .designer-toolbar { align-items: flex-start; flex-direction: column; }
  .card-grid { grid-template-columns: 1fr; }
}
@media (max-width: 576px) {
  .app-main { padding-left: 12px; padding-right: 12px; }
  .metric-grid, .metric-grid-small { grid-template-columns: 1fr 1fr; }
  .metric-card { min-height: 118px; padding: 17px; }.metric-card strong { font-size: 1.8rem; margin-top: 13px; }
  .panel { border-radius: 13px; padding: 17px; }
  .quick-grid { grid-template-columns: 1fr; }
  .lead-summary-grid { grid-template-columns: 1fr; }.lead-summary-grid .summary-wide { grid-column: auto; }
  .processing-lead { padding: 17px; }.processing-lead-header { flex-direction: column; }.runner-question { padding: 18px 16px; }.runner-section > header { padding: 17px 16px; }
  .processing-actions { flex-direction: column; }.processing-actions > div { display: grid; grid-template-columns: 1fr 1fr; }.processing-actions .btn { width: 100%; }
  .mapping-row { grid-template-columns: 1fr; }.mapping-row > i { transform: rotate(90deg); }
  .designer-actions .move-up, .designer-actions .move-down { display: none; }.question-list { padding: 4px 13px; }.designer-section > header { padding: 16px 13px; }
  .filter-bar { align-items: stretch; }.filter-bar > div, .filter-bar > .flex-grow-1 { width: 100%; min-width: 0; }.filter-bar .btn { width: 100%; }
  .appointment-hero { grid-template-columns: 1fr; }.appointment-date { min-height: 130px; }
  .calendar-panel { padding: 10px; min-height: 600px; }.fc .fc-toolbar { align-items: stretch; flex-direction: column; gap: 8px; }.fc .fc-toolbar-chunk { display: flex; justify-content: center; }
  .message-stack { right: 16px; top: 76px; }
}